Contact Us
Customer Support Overview
At Posemore, customer care is a core part of our shopping experience. We understand that purchasing online requires clarity and confidence, which is why our support channels remain open to assist you whenever needed.
Whether you need information about a product, updates on an existing order, guidance regarding our store policies, or support after receiving your purchase, our team is dedicated to providing dependable, timely, and professional assistance at every stage of your journey with us.
How to Contact Us
At Posemore, we keep customer communication straightforward and dependable. Our support team is available by phone and email to assist with product inquiries, order updates, policy questions, or any concerns you may have before or after your purchase. We strive to provide clear, timely, and professional assistance to ensure your shopping experience remains smooth from beginning to end.
By Phone
+1 (737) 355-0876
You can reach our customer service team during regular business hours for quick and reliable assistance. A representative will be available to help with questions related to products, orders, or any account-related inquiries you may have.
By Email
For detailed questions or situations where you need to share photos, receipts, or documents, email is the best way to reach us. Our team carefully reviews every message and responds with accurate, helpful information to ensure you receive the support you need.
Support Hours
Our customer support team is available during the following hours:
Monday – Friday: 9:00 AM – 5:00 PM (GMT-05:00)
Closed: Weekends and U.S. public holidays
Messages received outside our support hours will be answered on the next business day.
Our Service Standards
At Posemore, we prioritize a professional and customer-first approach in every interaction. When you reach out to us, you can expect communication that is courteous, informative, and aligned with our service policies. Our team is committed to providing clear explanations, practical guidance, and solutions that reflect fairness and integrity. We aim to address each inquiry promptly so every customer feels supported throughout their shopping experience.
We value every question, suggestion, and concern shared with us. Your feedback helps us refine our processes, improve our service quality, and maintain the high standards we strive to uphold. By listening and continuously enhancing our approach, Posemore is dedicated to offering a dependable, transparent, and genuinely customer-focused environment.
Our Response Commitment
At Posemore, we aim to respond to all customer inquiries within 24–48 business hours. If a request requires additional evaluation or verification, our team will update you on the status and provide an estimated timeframe so you always know what to expect. Clear communication and timely responses are central to how we support our customers.
Typical Support Requests
Customers reach out to us for a variety of reasons, including pre-purchase questions, order status updates, tracking assistance, return or refund guidance, clarification on shipping times or fees, and general feedback about our products or website. Every message is reviewed carefully and addressed with professionalism, respect, and attention to detail to ensure a smooth and reassuring experience.
Business Information
Business Name: Posemore
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Phone: +1 (737) 355-0876
Business Email: support@posemore.shop
Business Address:
5900 Balcones Drive, Suite 100,
Austin, Texas, United States